Workforce Management Workforce management (WFM) refers to the strategic planning and operational control of labour resources to ensure the right people are in the right place at the right time.
Shipment Scheduling Shipment scheduling is the process of planning and coordinating outbound transportation to ensure goods are shipped at the right time, via the most efficient routes, and using the most cost-effective carriers.
Order Fulfilment Order fulfilment refers to the complete process of receiving, processing, and delivering customer orders.